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Your competition is not with others, but yourself. Strive to make every today better than your yesterday.

— Mahatria Ra, Infinitheism



A: No.  Some familiarity with IT is helpful, but not required.  The instructor will explain the concepts in real world terms, not (just) technical terms.  In fact, many of our students are Project Managers who need to gain a “management level” understanding of IT without having a technical background.

A:  ITIL 2011 is the most current iteration of the ITIL core publications.  The ITIL books replaced ITIL v3, originally published in 2007. For this reason, the two versions are sometimes referred to as “ITILv3:2007” and “ITIL v3:2011”, respectively.  The ITIL 2011 books did not introduce any NEW content, but instead improved on the existing content (more consistency across the library, better examples, additional process flows and diagrams).  ITIL 2011 is the only version of the ITIL Foundations Exam that is currently available.

A:  The ITIL v2 certifications expired at the end of 2010, so you would need to take the ITIL 2011 Foundations exam.

A:  No.  ITIL v3 certifications from both the 2007 and 2011 editions are functionally the same, and do not need to be updated.

A: We guarantee that all students will pass the exam – in fact, over 99% of our students pass on the first attempt.  However, should you need to retake the exam, we will assist you in preparation and set up the retake at no additional cost.  You can always attend the course again at no cost, although in most cases this isn’t necessary.


Cloud Computing FAQ's?

A:  It is a platform that involves delivering hosted services over the internet. These services are divided into three categories –
1. Infrastructure-as-a-Services (IaaS)
2. Platform-as-a-Service (PaaS)
3. Software-as-a-Service (SaaS)

A:  Cloud computing® is the combination ability of on-demand and grid computing. Utility is metered consumption of IT services, and Grid computing is the ability to harness large collections of independent computer resources to perform large tasks. With these combine qualities, Cloud computing® is today’s most existing IT delivery paradigm.

A:  EXIN Cloud Certificate demonstrates that the people actually possess the competencies they require in order to do their work effectively. It offers you internationally recognized IT certificates that others rarely provide. EXIN provides the most comprehensive information management exams world-wide.

A:  No, though knowledge and one year and above experience in IT industry is desirable.

A:  The exam format of Cloud Foundation certification is:

  • 40 Multiple Choice Questions
  • 60 Minutes’ Duration
  • 26 Out of 40 Correct Answers Required to Clear the Exam
  • A Closed Book Exam


A:  It’s an IT Governance control framework and maturity model. COBIT’s purpose is to align IT resources with an enterprise’s business objectives so services and information, when delivered, meet quality, fiduciary, and security needs.

A:  Why, yes it is! COBIT stands for Control Objectives for Information and Related Technology.

A:  No, though some familiarity with Information Technology is a plus.

A:  It’s a two-day course.

A:  The exam is comprised of 40 questions. A score of 70% or better is required to pass the exam.

DevOps FAQ's?

A:  DevOps® is an organized approach that depends on collaborative approach between development, operations and QA throughout the project lifecycle. Organizations are thus prioritizing DevOps® professionals while hiring for various roles.

A:  The DevOps® Foundation certification provides professionals with the introduction of DevOps® i.e. the professional and cultural movement that focuses on collaboration, communication, automation and integration. The DevOps® Foundation certification focuses on improving the work flow between IT Operations professionals and software developers. This certification through improved flow of work will improve a professional’s ability to design, develop, deploy and operate software and deliver faster services. The duration of DevOps® Foundation course is 16 hours.

Upon successfully clearing the DevOps® certification exam, an individual becomes DevOps® Professional. In the current business environment, DevOps® Professional is a highly sought after designation especially in the fields of automation and cloud infrastructure. This demand is leading to a huge number of professionals undergoing DevOps® Foundation certification.

A:  No, though some exposure into either development or the support environment is a plus.

A: The exam format of DevOps® Foundation certification is:

  • 40 Multiple Choice Questions
  • 60 Minutes’ Duration
  • 26 Out of 40 Correct Answers Required to Clear the Exam
  • A Closed Book Exam

A:  The DevOps® Foundation certification exam is governed, administered and conducted by the DevOps® Institute.Founded by Lisa Schwartz, Jayne Groll and Alan Shimel, the DevOps® Institute has the mission of transforming the way IT is being practiced. The DevOps® Institute aims at bringing enterprise level DevOps® training and certification in the IT market. With excellent contributions from the DevOps® community, the DevOps® Institute is setting high standards in quality for an enterprise working in the field of IT Service Management.

A: This training program is essentially aimed at teaching the process and cultural aspects of the DevOps®. However, we have added a module for 90 minutes that focuses only on various tools that are useful in DevOps®.

EXIN Agile Scrum Master FAQ's?

A:  Candidates that are interested in expanding their knowledge and skills in the Agile way of thinking and the Scrum way of working. The certification helps to work in a more flexible way, allowing for changing customer demands.

A:  EXIN Agile Scrum Master has no prerequisites, so you are ready to do the exam. This certification focuses on a few competences that are not incorporated in other exams: Service Level Management, Architecture Design and Component Integration. The practical assignments offer you a chance to practice these competences in a realistic setting.

A:  EXIN Agile Scrum Master focuses on different competences than the other exams. What you
learn is very useful in practice, although maybe slightly different. We do not ask for work
experience before taking the exam, whereas the same level exams from and
Scrum Alliance do. This means that you will have to prove your work experience with your
CV to potential employers

A:  Yes, we have industry-relevant trainers who are certified and working professionals.

A:  The exam format of Cloud Foundation certification is:

  • 40 Multiple Choice Questions
  • 90 Minutes’ Duration
  • 26 Out of 40 Correct Answers Required to Clear the Exam
  • A Closed Book Exam


 A:  PRINCE2 is a generic project management methodology that can be applied to different types of projects and projects of different sizes. It is comprehensive in its approach but flexible in application. The methodology offers a structured approach to control the start, progress and closure of a project.
Whenever you want to deliver or change a new service, product, organizational process or system you need to know what is required, why it is necessary, by when key events need to occur, how it must occur and importantly who needs to be involved.
The PRINCE2 methodology provides a step by step guide that will assist the Project Team to gather and structure the information necessary to start up a project and provides processes and control mechanisms allowing a controlled execution and closure of the project.

 A:  No, though some familiarity with Project Management is a plus.

 A: Yes, one should be PRINCE2 Foundation certified to be eligible to appear for PRINCE2 Practitioner.

 A: PRINCE2 Foundation:

  • 75 questions in all of which 5 are trial questions, not counted for evaluation.
  • Therefore, the questions for evaluation are 70.
  • Each question carries one mark. Pass percentage is 50%, i.e., you have to score 35 marks.
  • Closed book format
PRINCE2 Practitioner:
  • The exam has only 80 questions now. 8 sections with 10 questions each.
  • 2.5 hours allowed.
  • Open-book examination (only the PRINCE2 manual is allowed).
  • Pass mark is 44 (55%).

A:  PRINCE2 Foundations certification will never have to be renewed.
The PRINCE2 Practitioners should be re-registered within 3-5 years of their original certification. This Re-Registration comprises a 1-hour examination set at the same standard as the Practitioner examination. The Re-Registration Examination can be taken in paper format or online. Talk to us and will explain logistics.


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