According to ITIL the definition the service is “means of delivering value to customers by facilitating the outcomes that the customer wants to achieve without specific ownership of cost and the risk” Let us understand it with some references and instances. The value for customer composes of THREE important elements. Outcomes-Preferences-Perceptions. Outcomes are the results …
We are living in a service based economy. I think we all should know how to manage a service. According to some surveys back in 2009 more than 80% of the global economy is contributed by Services. The Products today have a higher service component than in previous decades. In the management literature this is …
eQSystems is an Accredited Training Organization (ATO) with APMG. All levels of ITIL® & PRINCE2® exams are sourced from APMG. About APMG International APMG-International is an award-winning Examination Institute. APMG accredits professional training and consulting organizations and manages certification schemes for knowledge-based workers, and has a global reach, with regional offices located around the world.
eQSystems is an Accredited Training Organization (ATO) with EXIN. eQSystems offer Agile SCRUM Mater® (ASM®) and DevOps® Master that are EXIN offerings. About EXIN EXIN is a Dutch company which certifies IT professionals worldwide. In addition, EXIN accredits (training and examination) organizations in the field of ICT training and the development of ICT training materials. …
APMG INTERNATIONAL Go to http://candidateportal.apmg-international.com/ give your register email id and password (hint: when the exam registration time you given a password) to login to download your certificate. After Completion of Exam: APMG email you score result within 2 – 3 working days. Certificate is uploaded within 15 days
EXIN 1. Go to https://mylogin.exin.nl/ 2. Type your login and password provided to you in your registered email. 3. You will be able see your coaching report and the certificate 4. The EXIN certificate will appear In the portal after 15 days of your exam date.
PEOPLECERT We are registering on your behalf to Peoplecert portal after registration they send a confirmation mail to your registered mail ID. You must click the button and activate your account. The link will help you to create your own account. Please save these details for all future communications. You will be able to find …
Most of the engineers dream is to become part of a reputed IT company. It may be because of the social image that the IT Engineers are differently respected. Their pay package, onsite travels, international exposure and many more reasons. Of late the situations are changing. As the adage says, Change is the ONLY constant …
IT Employee Career Dilemmas – Darwinism is the solution Read More »
This is something most of us hear from some of our senior managers and higher-ups within any organization. The real question here is, though most of them talk about transparency, how transparent are organizations and what are the value adds of being transparent. Transparency by definition means the ability of being ‘honest and willing to …
What next? Is a question often an individual has to answer, say, what’s my next job? Many participants walk up to us at the end of a session asking for assistance in helping them identify their next job. What we have noticed is; in a never ending endeavour to support our environment (family + …
